Brain Master Center

Refund and Returns Policy

PURPOSE

These Terms and Conditions govern all payments made by learners for courses, workshops, and other services offered by our training center. By making a payment, you agree to be bound by these terms.

SCOPE

This Policy applies to all academic programs, administrative services, and student support services offered by the institution. It encompasses all departments, divisions, and levels of BMC, ensuring a consistent and unified approach to support the payment Processes.

PRINCIPLES

the Center assigns clear Term and condition to support the Trainees or any other party’s payment Processes:

1. Payment Methods:

  • We accept payment through credit cards, debit cards, Benefit Pay or bank transfers.
  • All payments must be made in BHD.
  • We may add or remove payment methods at any time without notice.

2. Fees and Charges:

  • Fees are subject to change without notice.
  • You are responsible for all fees and charges associated with your enrollment, including any taxes, surcharges, and processing fees.

3. Payment Schedule:

  •  client or trainees are required to make full payment for the training Program before the commencement of the course, unless otherwise specified between the BMC and the Trainee /Client, If the training program is scheduled to run for an extended period, a payment schedule may be agreed upon, outlining the installment amount and due date.

4. Late Payment:

  • BMC reserve the right to deny access to the course or other services if your payment is
    late.
  • Trainees/ Client responsible for making payments by the agreed-upon due date and
    method. A late fee may be charged unless there is an acceptable reasons agreed on.
  • Failure to make payments within specified timeframe may result in suspension of
    training services until the outstanding balance is settled.

5. Payment Processing:

  • Your payment will be processed immediately upon submission.
  • You will receive a confirmation about your payment details from our staff.
  • We reserve the right to cancel or suspend your enrollment if your payment is declined
    or found to be fraudulent. 

6. Refunds and Cancellations:

  • All refund requests must be submitted in writing to Info@bmcbh.com.
  • We will not issue refunds for cancellations made within one month of the course start
    date.
  • We will not issue refunds for no-shows or for incomplete courses.
  • Full refunds: You may receive a full refund for your course fee if you cancel at least two
    days before the course start date.
  • Partial refunds: You may receive a partial refund if you cancel within one month or less
    of the course start date. The amount of the refund will be determined by the Center at
    its sole discretion, taking into account factors such as the length of the course, the
    amount of material already covered, and any administrative costs associated with the
    cancellation.
  • In general, refunds will be processed within 10 business days of the cancellation
    request.

Exceptions: In certain circumstances, we may offer exceptions to our refund policy at our sole discretion.

This may include cases of:

  • Documented medical emergencies
  • Family emergencies
  • Unexpected job loss or funding source.
  • Travel problems

To request an exception, please contact the Center in writing at Info@bmcbh.com or 17293000. Be sure to provide documentation supporting your claim.

7. Course Cancellations by the Center:

  • In the unlikely event that the Center cancels a course due to unforeseen circumstances, you will receive a full refund of your course fee. You will also be notified of any available options for transferring to another course or receiving a credit for a future course.

8. Changes to Terms or conditions:

  • We reserve the right to modify these Terms and conditions at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the website and training services after the effective date of the revised Terms constitutes your acceptance of the changes.

PROCEDURE

  • These term and condition applied immediately after reviewed and accepted by the management of BMC.
  • The client/Trainees should aware about all our term and condition for payment before he paid the amount of the training program.
  • Once the payment done the trainee will be added to the course he applied for immediately.
Call Us Now